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Frequently Asked Questions

This page covers frequently asked questions in regards to our services and products, questions that many customers have asked us over the 20+ years of providing exemplary construction services in New Jersey. We understand that you as a client must be fully informed about everything and anything that you may be unsure. We want you to feel comfortable with us working on your project regardless if it's big or small. If you don’t see the answer you're looking for, please contact us directly at (800) 571-1763 and we will address your questions and concerns personally. Below are some of the most frequently asked questions.

 

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How soon can you begin my project?

This is a common question. We are ready to work with you now!! Over the years we have assembled the best crews in the business. Our professionals are prepared to begin the work as soon as you and I work out the details of your project. We always require a signed contract. This assures that we are committed to this project together. Contracts protect you as the client and me as the contractor. Once we get started you just sit back and watch my professional crews work wonders.

 

How much will my project cost?

The cost of your project should never be a gray area. We first figure out your budget, after your budget has been determined we provide you a few options for your project from the least expensive all the way to the top of your budget and it is ultimately up to you with which plan you choose. When we meet I will create a project plan that spells out in detail what every aspect of the project will cost. Communication is the real key when it comes to the budget for the project. I need to understand your expectations and your vision for the end result and we will work together to accomplish your dream. Give us a call at (800) 571-1763 and we can talk about your project.

 

How do we pay you?

This all depends on what kind of project we are working on. It also depends on if you choose to finance your project and yes we offer financing. However in most cases a small down payment is usually made either via check, credit card or, cash. Then we begin the project. During the project you may have to make payments throughout the project that are outlined in the contract we have together. These payments are spelled out clearly in the contract, so that there are no surprises. Many of our customers get home equity lines of credit or pay by check. As far as financing goes we are available to discuss and direct you in financing matters for your project. We are here to help you achieve that dream for a new kitchen, elegant bathroom, family room, that much needed addition you have always wanted, and just about anything else you could possibly need.

 

What kind of crews do you use?

Only highly trained professionals. We only use the best hands down. I am a perfectionist myself and I take responsibility for every job – from that small painting job to a full blown renovation to a new build. Your standards are high – so are mine. In addition, you should know that my crews are fully insured and meet all licensing requirements. You have no worries.

 

What is the process throughout the project?

During the last 20 plus years I have developed a planning and implementation process that has proven successful over and over again. Communication and a detailed contract and production schedule are really the keys here. First, I sit down with you and listen. I want to know what you are thinking – the ideas you have – the things you are concerned about. Then I create a visual picture – a professional architectural drawing that brings your dream to life on the page or I will use high tech computer software to simulate your dream home in 3D. Next is the budget and contract phase. Then the transformation begins. My crews and I get to work, doing what we do best. If there are any questions along the way, you can always reach me and get a straight answer quickly. If there are any changes YOU WANT in the project, we update the contract and schedule and keep moving forward. I am with you every step of the way – every day.

 

Why should we hire you instead of another contractor?

Admired Home Improvements has a great track record, and we have completed many great projects. We have great people with a good attitudes. We work closely with our crews to get their very best work. We have an extensive knowledge of the products and systems that we work with. We are also fully licensed and insured so you should not have a worry in your mind. Dont get caught up with an inexpensive unisured contractor as it could turn into a disaster. We guarantee our work and offer lifetime warranties on all labor.

 

Have you ever been sued for defective work?

We have a "Zero" claim track record since our inception. That means no insurance claims, and no lawsuits. Our track record is FLAWLESS.

 

Do you carry out repairs with your own employees?

We have many long-term employees who are cross-trained to many of the tasks required for remediation. Carpentry and framing repair is almost always carried out by our regular employees. We often perform the most difficult transitions with our regular employees. Interior restorations are generally performed in-house.

 

Do you use sub-contractors?

Yes, in some cases we use subcontractors. Subcontractors with specialized crews can be very productive and deliver great quality work. We have full time personnel assigned to insure the quality of the subcontractors work. We host project specific training sessions, and track the sub-contractors personnel and training. Some specialty trade work can be subcontracted.

 

Do you guarantee your work?

It is easy to guarantee our work because we only use highly trained professional crews that are supervised by the best in the business. We can guarantee projects to be done on time as we layout deadlines in our contracts. We have lifetime warranties on all of our labor. Most of the materials we work with also offer warranties such as lifetime warranties on hardwood floors, and shingles and so forth.

 

Do you have references?

We will gladly provide a contact information list of all major projects that we have performed. Please feel free to contact us.

  

How do you schedule access with tenants at multi-family projects?

We have developed good notification procedures for posting notices and contacting folks to schedule work at individual units. On smaller projects this is handled directly by the superintendent. Larger, more complex projects are better served by an assistant to the superintendent whose primary function to act as a liaison to homeowners and tenants. This liaison will take care of all notifications.

 

How many of your customers come from repeat business or from referrals from existing clients?

We are very blessed to say that over 90% of our customers come to us or are referred to us from customers we've performed for in the past. As you will see when you check our references, there is a reason for such a loyal client base, and that is low priced quality work done on time.

 

What about permits?

Depending on your location and what is being done, a permit might be required or it may not. If a permit is required for your project, we will obtain the permit, handle all inspections, make sure everything is built to code, and that the project and process satisfies all requirements to the letter of the law.

 

What about materials?

Important materials are specified in the contract. All materials are covered in the job cost unless otherwise discussed prior to the signing of the contract. You have the option to purchase the materials yourself and have us do the work, you could have us get the materials at a lower cost and also do the work or, you can purchase materials at low prices directly from us at very competitive prices.